Identity Management and Messaging

Identity information is one of the core organizational information assets. It is used in a wide variety of systems such as human resources/personnel, networking, messaging, commercial and in-house developed applications. Often these systems each have their own information repositories, leading to challenges with keeping identity information up-to-date and consistent. In many cases procedural and "point-to-point" solutions are developed to assist with synchronizing identity information between systems.

 

Messaging is another of the core organizational systems. While day-to-day operation is typically well understood, challenges exist in managing mail volumes, performing version upgrades, as well as merging and partitioning systems as a result of acquisition and divestiture activities.

 

Challenge Areas

Organizations often experience a number of challenges in the identity management and messaging areas, including:

  • Consistent execution of procedures for identity synchronization

  • Maintenance and operation of "point-to-point" solutions

  • Developing and maintaining the skills necessary to perform messaging version upgrades which can be complex and are executed only once every 4-5 years

  • Developing and implementing solutions for managing messaging volumes, including storage management and archiving solutions

How Bittacle Can Help

At Bittacle we help you view identity management from an organization-wide viewpoint rather than a series of "point-to-point" solutions and manual processes. Our experience in dealing with identity management challenges such as privacy as well as knowledge of leading identity management projects from Microsoft, Sun/Oracle and Novell allow us to tailor a solution to meet your organization's needs.

 

We also work extensively with organizations on messaging projects using technologies from Microsoft, IBM/Lotus and Novell. Our active participation in vendors' early technology access programs gives us insight into "what's coming next" to help your organization plan for the future. Our hands-on product expertise helps organizations avoid the pitfalls and difficulties that often delay migration projects and negatively impact users' experience.

 

Contact us today and lets talk about how Bittacle can help you meet your identity management and messaging needs.

Key Questions

  • Is identity information available where needed, and consistent throughout the organization?
  • Are updates to identity information occuring in a timely fashion?
  • Is the messaging environment maintainable, sustainable and affordable, as well as meeting user expectations?
  • When major version upgrades are needed, is training in-house staff the most efficient route for these single-use skills?